Kandui Resort, Saraina Koat Mentawai and its travel partners do not assume responsibility for those inherent risks which may cause unfortunate accidents or incidents during ordinary travel conditions. Kandui Resort/Saraina Koat Mentawai will not be held responsible for injury, death, damage, loss, delay, cost, expense, or inconvenience arising from travel misfortunes beyond our control.

Deposits:
1. A $500 deposit is due at the time of booking.
2. Deposits are non-refundable but may be used towards a future trip. (Must be used within two years from date of receipt)

Payment:
1. Final Payment is due at least 60 days prior to departure and is non-refundable.
2. Payment may be paid by cash, personal check , money order, Visa, Mastercard, American Express, or bank transfer.
3. Any form of payment constitutes acceptance of the Terms and Conditions stated on this site.

Cancellation Policy:
1. Cancellation of a trip must be made within 60 days of your departure date. There are no refunds or partial refunds given for early departures from a designated charter, poor surf, or inclement weather. In addition, there are no refunds given for reasons pertaining to unstable global, national, or local political situation that does not directly pose a threat to the safe operations of our trips.

Travel Insurance:
1. Travel Insurance is mandatory on all of our trips for your safety.

Documents:
1. Passports must be valid for at least 6 months from the date of departure.
2. If applicable, a valid visa is required for travel

Airline Related Information:
1. Kandui Resort/Saraina Koat Mentawai is not responsible for airline board fees or baggage policies.
2. Kandui Resort/Saraina Koat Mentawai does not accept any responsibility for late arrival or non-arrival of surfboards/surfboard bags or any other luggage.

Health:
1. Kandui Resort/Saraina Koat Mentawai are not responsible for health problems arising from environmental factors during your stay.

Responsibility:
Kandui Resort/Saraina Koat Mentawai will use all due care for the provision of its services and activities provided to guests. Guests participate in activities and use services at Kandui Resort at their own risk. No liability or responsibility is accepted by Kandui Resort/Saraina Koat Mentawai for any injury, illness, damage, loss, accident, expense, or any other claim arising from involvement in any activities or provision of any services howsoever suffered, even in circumstances where staff of Kandui Resort may have negligiently breached any duty of care that it or they may owe or have owed in connection with such activities, conduct, supervision, or the provision of services. Kandui Resort/Saraina Koat Mentawai will no longer be liable for direct or indirect losses, arising from any such injury, illness, damage, loss accident, or expense including consequential loss or economic loss however caused.

Kandui Resort
629 Camino De Los Mares Suite 101
San Clemente, Ca 92673
E-mail: info@kanduiresort.com
Local # (714) 369-8121
Mobile # (714) 478-2487
FAX # (949) 493-2770
Contact Name: Anthony Marcotti

In 2009 Kandui will be entering our fourth year of operation. We've learned over these past four years that most of our guests just want to surf the best waves of their lives and we really can't blame them! We are truly honored to have hosted some of the best surfers and best guests in the world and look forward to continue to deliver the ultimate surf adventure on Earthinto the foreseeable future!

At Kandui our ultimate goal is to be able to provide our guests the best surfing/cultural experience of their lives; an experience that will keep everyone occupied whether they are out surfing, hanging out in the resort, or on a cultural trek deep into the jungle; we have it all!

A trip to Kandui Resort is ideal for people who want to visit this area but are not comfortable with traveling and living on a boat, small groups who are looking for an executive/work related retreat, people traveling with their significant other or families, the list goes on and on...

Most importantly, we are dedicated to supporting the local Mentawai economy, culture, and traditions by employing Mentawai residents and guides directly at the resort and on our cultural tours. Our staff are experienced locals committed to protecting the well being and natural environment of the Mentawai Islands while providing our guests an unforgettable experience on the land and in the water.

The people behind Kandui Resort include:

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Anthony Marcotti maintains Kandui Resort's United States overall operation from San Clemente, California. Anthony is in charge of marketing, web development, and basic day to day operations, customer relations etc...

Kandui Resort
629 Camino De Los Mares Suite 101
San Clemente, Ca 92673
E-mail: info@kanduiresort.com
Local # (714) 369-8121
Mobile # (714) 478-2487
FAX # (949) 493-2770
Contact Name: Anthony Marcotti

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Jeff Samuelson handles all of our guests air transportation issues for our United States based customers.

Oceanview Travel
629 Camino De Los Mares Suite 101
San Clemente, Ca 92673
E-mail: oceanviewtravel629@yahoo.com
Local # (949) 493-5231
FAX # (949) 493-2770

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Ray Wilcoxen maintains Kandui Resort''s infrastructure and maintenance programs as well as all resort activities. Ray is also our lead surf guide and manages the boats and staff that work/operate the boats at the resort.

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Amen May co-maintains Kandui Resort''s infrastructure and maintenance programs and is in charge of landscaping programs around the resort.

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Anom Suheri (Un) maintains Kandui Resort's overall community relations in Indonesia.

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Johnny and Ainsley Ocean designed and oversaw the building of every structure at the resort!

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Jordan, Aii, and Kanna Heuer help maintain Kandui Resort's logistics and operations in Indonesia.

Special Features

Kandui Resort Video Feature:

To "Make a Reservation" or if you have an inquiry please fill out the following form and hit "Submit".

Name:


E-Mail:


Phone:


Desired Trip Dates:
February 7 - 17 February 17 - 28 February 28 - March 10 March 10 - 21 March 21 - 31 March 31 - April 11 April 11 - 21 April 21 - May 2 May 2 - 12 May 12 - 23 May 23 - June 2 June 2 - 13 June 13 - 23 June 23 - July 4 July 4 - 14 July 14 - 25 July 25 - Aug 4 August 4 - 15 August 15 - 25 Aug 25 - Sep 5 September 5 - 15 September 15 - 26 Sep 26 - Oct 6 October 6 - 17 October 17 - 27 Oct 27 - Nov 7 Nov 7 - 17 Nov 17 - 28

Message:




(Please Note: You will be redirected back to our "home page" after you hit the "submit" button)

E-mail: info@kanduiresort.com
Local # (714) 369-8121
Contact Name: Anthony Marcotti

How to Book
If you are interested in booking your next vacation at Kandui Resort all you need to do is follow the instructions below.

1. Make Contact: The first thing you need to do is contact us with your requested dates using the contact information found on this website.

2. Fill out our Event Invitation Form: Now that you have chosen your desired  dates we need to get some basic information from you and all of the members in your group if you are not traveling alone. This information will be used to secure the necessary permits to allow you to travel in the Mentawai Islands. All you need to do is read over the enclosed information, fill in the required fields, and send it back to us like you would any other e-mail. Please fill in as much of the information as you can.

3. Confirm Dates and Make Deposit: Once we have confirmed your dates and received your event invitation form we require a $500 deposit to secure your booking.
You can pay by American Express, VISA, or Mastercard, you may also send checks on behalf of Kandui Resort made out to our parent company:

Saraina Koat Mentawai
629 Camino de los Mares #101
San Clemente, Ca 92673
or, you can also pay by wire transfer to our United States account.

4. Book your airline tickets: Saraina Koat Mentawai and Kandui Resort are equipped to handle all of our United States guests flight details - we will work directly with you to find the appropriate flight and schedule for your group if you need us to. Otherwise, you are more than welcome to handle your travel details on your own.

5. Make final payment: Your final payment is due two months prior to your trip's departure.

6. Show up: Rule #1 is to remember to not miss your flight...believe us, it can happen to anyone. Once you've made it on the right flight, endured a trip halfway across the world, and landed in Padang we will be there to guide you onto your last flight to Rokot where you will be picked up by one of our speedboats and your vacation will officially begin! We will collect a mandatory Mentawai Tax of $40US upon your arrival. This tax is paid to the government to help fund social programs and cover the permits necessary for you to travel and enjoy yourself in the Mentawai Islands.

7. Surf: Once you're at the resort almost everything is taken care of – practically the only thing you need to worry about is what board you should ride, if you are wearing sunblock, or drinking enough water