What is the experience like at Kandui Resort? For most people it consists of three things, surfing, eating, and sleeping! (18 Questions)1. What are the waves like near Kandui Resort? The Mentawai Islands are blessed with some of the most consistent, user friendly surf in the world. Waves range from friendly and rippable to downright scary. For an in-depth look at a few of the waves you will surf on your next expedition to Kandui Resort please visit our special "Waves" section by clicking here.
2. Where will we be surfing? We've covered a few of the more common spots, what they're like, distance from the resort. Click here to see where you'll be surfing.
3. Any tips on proper surfing etiquette? Proper surf etiquette is crucial anywhere in the world. In the Mentawai Islands it's even more important - so important that we've developed a short list of suggestions that we hope all of our guests will consider during their vacation. You can find this information on the bottom of our "Waves" page.
4. Is there a general code of conduct I should follow during my stay? We work hard to give you the best experience possible. There really isn't a strict code of conduct at the resort, but in the next column and starting below are a few helpful tips for adjusting to life in paradise. The following list offers a quick glance at the do's and don'ts of resort living in the Mentawais.
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Welcome to Kandui Resort! We work hard to give you the best experience possible, here are a few helpful tips for adjusting to life in paradise. The following list offers a quick glance at the do's and don'ts of resort living in the Mentawais.
• Feel free to ask our staff any questions at anytime or for anything you need.
• If you're hungry tell someone.
• Please smoke in designated areas only – outside only.
• Do your best to keep wet clothes outside.
• Point out problems or potential problems to the staff.
• No drugs allowed.
• Keep your belongings in designated areas.
• Always use proper surf etiquette.
• Conserve as much water as possible – please take short showers.
• Always look out for other people.
• Put trash where it belongs.
• Housecleaning is everyday between 10:00am and 2:00pm, unless you request otherwise.
• There is a laundry service, please put dirty clothes in the provided hamper and leave outside on your deck.
If your towels are dirty, please leave them on the floor of the bathroom and we will give you fresh ones. • We have a safe in the office if you wish to store your valuables.
• Please watch out for falling coconuts!
• Please use sunscreen, nothing can ruin your vacation more than a sunburn.
• Please share waves with the guests from the charter boats.
• We suggest covering up in evenings, long pants and long sleeves and taking malaria preventative medicine if available.
• Donations are welcome for the local people, extra medicine etc... please give to office.
• Guests are welcome to tip their favorite staff member, or you can give to the office to be distributed evenly among all employees.
5. Can I make a phone calls at the resort? The resort currently uses a variety of ways to stay in touch with the outside world. Most guests prefer to bring their own computers with their own Skype accounts and talk online. However, we offer two ways to make calls, one through our Skype connection for a nominal fee and the other through our Vonage internet phone... our direct number at the resort is +1 714.907.0020.
6. What should we do in case of an earthquake or tsunami?
We have a bridge to the right of the restaurant. If there is an earthquake or tsunami alert please cross bridge and climb up hill to higher ground immediately.
Kandui Resort has worked closely with Tsunami expert Professor Jose Borrero from the University of Southern California to develop a plan of action in case of an earthquake and/or tsunami. Professor Borrero is currently working on detailed models of what would happen in the event of a catastrophe and is helping us to take the necessary precautions and formulate the best safety procedures available.
7. What are the boats we use for transport and surfing? Our ultimate goal is to provide our guests the most authentic Mentawai experience possible and our core mode of transportation achieves this. We have resisted the temptation to bring in "western style" speedboats and have instead opted to custom configure 3 luxury canoes and 2 tenders to shuttle people around the resort for whatever activity they are enjoying. Each one of our luxury canoes is capable of cruising at a very comfortable 20 knots and that is really all we need due to the geographic proximity to most of the surf spots and various sites we visit.
Two of the luxury canoes sport 2 x 40 hp engines and can take up to 8 surfers comfortably. Our largest dug out luxury canoe is 37 feet long, can accommodate up to 10 people and has 3 x 40 hp engines...
All canoes have the necessary safety and communication equiopment in case of emergencies. The tenders are used to shuttle people around our immediate area.8. What is the dining experience like at the resort? Guests find our open air dining to be as much fun as it is delicious and varied. We offer full meals ranging from local Indonesian dishes to pasta plates, pizza, chicken and of course fresh fish. We consider every meal extremely important to give you the energy you need to surf all day. Be prepared to eat like a king.
There is a set schedule for meals so you don't have to wonder what time you eat. We will also have as many barbeques as possible; nothing is tastier or more satisfying than having a bbq with your close friends on a remote, tropical island with perfect waves reeling in the distance.
We include 3 soft drinks and 3 juices a day for free. Extra sodas, juices, beer hard alcohol, and mixed drinks are available for a nominal fee.
9. What time are meals served? For early-birds, there is cereal, fruit salad, and toasts available in the restaurant.
Breakfast - 7:30am - 10:30am - Please order with the bartender.
Lunch - 12:30pm - 2:30pm
Dinner - 7:30pm - 8:30 pm
10. What types of alcoholic beverages are available? Beer is available for all of our guests, a variety of hard alcohol and mixed drinks will also be available for purchase. Feel free to bring your own bottle of liquor as the resort prices are marginally expensive because alcohol is difficult to import out to the resort.
11. Can I be contacted while I'm at the resort? The resort currently uses a variety of ways to stay in touch with the outside world. Most guests prefer to bring their own computers with their own Skype accounts and talk online. However, we offer two ways to make calls, one through our Skype connection for a nominal fee and the other through our Vonage internet phone... our direct number at the resort is +1 714.907.0020.
12. Can I check my e-mails while at the resort?
Kandui Resort boasts the fastest, most reliable high speed internet connection in the Mentawai Islands. This connection is provided by Speedcast and is based out of Malaysia. Since we are using a satellite, connectivity is faster than you'd expect and allows dozens of people to be online, making phone calls, and working at the same time.
In 2009 for a $50 flat fee you can have the option of staying in touch with your family, friends, and the office. Our internet connection is wireless and can be found in the office, restaurant, each uma, and even on the beach!
Please feel free to bring along your laptop during your stay with us as our wireless connection covers a large portion of the resort including inside each uma. Special thanks to Aaron Owens at Whoisnetworking for our internet connection and future technology ideas...
13. What other types of activities are available onboard?Do as much or as little as you like. The landscape and activities available in our area are extraordinary and varied. There are things to keep you totally busy or you can practice the fine art of doing nothing at all. Here is a short list of our most popular activities:
14. Can I bring my own dvds? Of course.
15. How much should I tip the staff when my trip finishes? This is entirely up to you. The average tip starts at around $50US and goes up from there; if you've had a great time, the staff did a wonderful job and were accommodating, let them know how you feel.
16. Can I celebrate a special occasion at the resort? Hopefully with enough advanced notice we can accommodate any and all requests.
17. What is your policy on illegal substances? Our operation is drug free. Indonesia has some of the strictest laws against drug use, drug trafficking, drug anything! Kandui Resort does not condone drug use in any form at our resort - guests who are found to be using drugs at the resort will be asked to leave immdeiately. It's just not worththe hassle and trouble! Our policy is simple - no drugs allowed... please.
18. What happens when the trip ends? Lamentably, when your trip ends you take a boat back to Rokot to catch your flight back to Padang. Click here to view our typical itinerary.
Special Features
Kelly Slater and Andy Irons visit Kandui for special Transworld trip.
The most surprising trip of the year? Check out Transworld this October for the scoop!
Kandui Resort Video Feature: 
Surftech's "Tuflite Travel Program" now available at Kandui Resort
Kandui's surfboard rental program includes more than 36 boards you can choose from!
Google Map of Kandui Resort
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